Effective 7 August 2026

Privacy policy

How we collect, use and protect your information when you browse the shop, place an order or get in touch. By using this website you agree to the practices described here.

On this page

Information we collect

We may collect the following types of information.

Personal information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Payment information, processed securely by our payment providers
  • Order history

Automatically collected information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on the website
  • Referral source
  • Cookies and similar tracking technologies

How we use your information

We use your information to:

  • Process and fulfil your orders
  • Deliver purchased products
  • Provide customer support
  • Improve our website and shopping experience
  • Communicate order updates
  • Respond to enquiries
  • Prevent fraud and unauthorised transactions
  • Send promotional offers, only if you have opted in
  • Comply with legal obligations

Cookies

Our website uses cookies to improve your browsing experience. Cookies help us:

  • Remember your preferences
  • Keep items in your shopping cart
  • Analyse website traffic
  • Improve website performance
  • Personalise your shopping experience

You may disable cookies through your browser settings, however some features of the website may not function properly.

Payment security

We do not store your complete payment card information on our servers. All payments are processed securely through trusted third-party payment providers using industry standard encryption technologies.

Sharing your information

We do not sell or rent your personal information. We may share information only with trusted third parties, including:

  • Shipping and courier partners
  • Payment processors
  • Website hosting providers
  • Analytics providers
  • Marketing service providers, where applicable
  • Government or legal authorities when required by law

Each service provider is required to protect your information.

Data security

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure or destruction.

While we strive to protect your data, no method of online transmission or electronic storage is completely secure.

Marketing communications

If you subscribe to our newsletter, we may occasionally send promotional emails about:

  • New arrivals
  • Seasonal collections
  • Exclusive discounts
  • Special offers

You can unsubscribe at any time using the link included in our emails.

Third party services

Our website may contain links to third party websites or services. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.

Your rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Request a copy of your personal data
  • Object to certain processing activities

To exercise these rights, contact us using the details at the bottom of this page.

Children's privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

Changes to this policy

We may update this privacy policy from time to time to reflect changes in our business practices, legal requirements or website functionality. Any updates will be posted on this page with a revised effective date.

Contact us

If you have any questions, contact our customer support team.

Bhai Bhai Garments
Email: help@bhaibhaigarments.com
Phone and WhatsApp: +92 300 1234567
Hours: Monday to Saturday 10:00 to 21:00, Sunday 14:00 to 21:00

Something here not clear?

Ask us before you order rather than after. We answer WhatsApp from 10 am to 9 pm, seven days a week.

Contact us